What the course leads to
What courses can I do after this?
At the College we currently have exciting Adult (+19 years of age) training and development opportunities available; we are offering a full range of blended online distance learning qualifications.
Qualifications on offer:
Lean Organisation Management Techniques
Principles of Business and Administration
Principles of Team Leading
Retail Operations
Principles of Warehousing and Storage
Equality and Diversity
Understanding Safeguarding and Prevent Programme
Awareness of Mental Health Problems
Certificate in Understanding Children and Young People's Mental Health
Understanding Specific Learning Difficulties
Understanding Care & Management of Diabetes
Understanding Behaviour that Challenges
Understanding Autism
Principles of Dementia Care
Principles of Data Security and Data Protection
What do I need to apply
To do this course you should have...
These funded courses are available for anyone that is 19 years old and over, that have lived in the EU/UK for the past 3 years.
No previous experience or knowledge of this subject is required.
No work experience required.
Course costs
Costs
These courses are offered 'free' on the proviso that the course is completed. If you fail to complete any course, you will be liable to pay a £125.00 administrative fee.
Please Apply Now using our Online Enquiry Form – Web link https://www.thecollege.co.uk/adult-skills/free-online-courses
Our Enrolment Process is complete online and you will be assisted every step of the way by one of our team members.
If you require any further information, please call James Sewell on direct line 01202 205800 or email on sewellj@bpc.ac.uk
Associated Costs
These courses are offered 'free' on the proviso that the course is completed. If you fail to complete any course, you will be liable to pay a £125.00 Administrative Fee.
Course content
Course Content
What you will learn:
Principles of Customer Service and Delivery
Understand Customers
Understand Employer Organisations
Understand How to Communicate with Customers
Understand How to develop Customer Relationships
Understand How to resolve Problems and deliver Customer Service to challenging customers
Understand how to develop working Relationships with colleagues
More info
Start Day/Time
Please Apply Now using our Online Enquiry Form: https://www.thecollege.co.uk/adult-skills/free-online-courses
Duration
Attendance
Level
Qualification Name
Awarding Body
More about the course
The durations of the courses is 3-4 months and we recommend to around 2-3 hours per week to self study.
Please Apply Now using our Online Enquiry Form – Web link https://www.thecollege.co.uk/adult-skills/free-online-courses
Our Enrolment Process is complete online and you will be assisted every step of the way by one of our team members.
If you require any further information, please call James Sewell on direct line 01202 205800 or email on sewellj@bpc.ac.uk